Privacy Policy

1. Introduction

RA Software Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our software development services. We are a company registered in England and Wales (Company Number: 15836722).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title provided through our contact or booking forms.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyse website traffic.
• Communication Data: Records of correspondence when you contact us via email, phone, or our booking system.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and schedule consultations
• To provide, maintain, and improve our software development services
• To send you project updates, invoices, and service-related communications
• To send marketing communications (only with your explicit consent)
• To comply with legal obligations and protect our legal rights
• To analyse website usage and improve our online presence

4. Legal Basis for Processing (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your data based on:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal Obligation: Where we need to comply with a legal requirement.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., hosting providers, email services, calendar booking systems).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions and booking data are retained for up to 3 years after your last interaction with us, unless you request earlier deletion.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

8. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: